Planet Fitness

  • hannahtsou posted an update in the group Group logo of Planet FitnessPlanet Fitness 5 years ago

    planet fitness really need to sort out these problems! I see here there is many similar problems with your lying sales, your delayed responses, debit order issues, all of these complains on here mentioned earlier by other members all occurred to me! Seriously,planet fitness if you dont up your game you just going to loose more clients! Im…[Read more]

  • hannahtsou posted an update in the group Group logo of Planet FitnessPlanet Fitness 5 years ago

    planet fitness hires lying sales, they tell and promise you everything you want, once you signed with them, only do they tell you you cant do this, cant use this and all problems comes out and when you want to cancelle your contract, they say you cant and have to pay out the full amount remaining, this however was not mentioned in the contract or…[Read more]

  • sandy posted an update in the group Group logo of Planet FitnessPlanet Fitness 5 years, 3 months ago

    what a pathetic service i got from these liars, that girls sold me a wrong membership just so she makes sales and get commission. it is disgusting to even think companies do this, every month my money is being deducted and Planet fitness people cant even help me, now its best i involve my lawyer to sort this damn thing. im really annoyed at the…[Read more]

  • Judy posted an update in the group Group logo of Planet FitnessPlanet Fitness 5 years, 4 months ago

    I have been recruited to become a member of Planet Fitness in 2011. I went in to do all the paperwork, etc, but was never contacted by a Personal Trainer to work out a training program. I have also never been to the gym and I have been a member for almost 2 years. I don’t have a membership number, card or anything to prove that I am actually a m…[Read more]

    • I have finaly been contacted. After all they put me through and the waiting and the empty promises, they want me to pay a cancellation fee. which is incidentally more than the montly premiums added up of the remainder of my contract???

      is this ethical??????

  • Roslynn posted an update in the group Group logo of Planet FitnessPlanet Fitness 5 years, 6 months ago

    Hi, I am extremely angry with Planet Fitness! I dont know how many times and how many places i have to complain. I dont get any feedback. I joined with them in 2009, I didnt have my account debited for 3 months and I never used the facility because i was waiting for my membership card. After 3 months i continued to call to ask them what was…[Read more]

  • Hi Jan

    You should ALSO check when the annual increase is due as per your contract, and when it was actually done… According to the call centre, they normally increase in either June or December, as this is […]

  • Hi

    I’m not sure if there is a clause in the new contracts about WHEN the annual increase will be. I just had a right royal fight with Planet Idiots after they couldn’t update my banking details, and I had to […]

  • Hi there,

    I thought i would use my right to complain today.

    It turns out that it is nearly impossible for a member of planit fitness to get out of their membership contracts. as it turns out, not even […]

  • Nadia posted an update in the group Group logo of Planet FitnessPlanet Fitness 6 years, 1 month ago

    Saya Recoveries are collecting obo Planet Fitness. Since Saya first started sms’ing me to say my Planet Fitness account has been handed over to them, I contacted Planet Fitness directly to find out what is going on as I cancelled my subscription about a year ago.

    Apparently I had to pay another month’s installment after cancelling. Which is not…[Read more]

  • Marelize posted an update in the group Group logo of Planet FitnessPlanet Fitness 6 years, 1 month ago

    I called the Roodepoort Club on Thursday last week (22 March) and spoke to a lady Mpho.
    I am trying to cancel my subscription, but she could not even find me on the system.

    She insisted I come to the club to cancel, which is fine, I understand the need for it, but why do I have to go through all the way if they cannot even find me on their…[Read more]

  • Planet Fitness or Planet RIP ME OFF
    I am a member of the “Mega” club Witbank. I have many complaints to make about the gym and actually have no idea where to begin. I have been a member at the gym for about 9 months now and I must say I’m appalled. Let’s start right from the beginning, I went in and was assisted very professionally by a sales…[Read more]

  • Sina posted an update in the group Group logo of Planet FitnessPlanet Fitness 6 years, 3 months ago

    Good day. It is with great disappointment I would like to enquire to be furnsihed with details of how I could terminate my contract with planet fitness. I really just had enough of their customer service not comming to the party when you call, never able to access my account and end up days waiting for someone to call you back, which also not…[Read more]

  • Zelma posted an update in the group Group logo of Planet FitnessPlanet Fitness 6 years, 4 months ago

    On the 23rd of December 2010, I went into the Plattekloof Planet Fitness Branch to redeem a three month voucher I had received as a gift from work. While I was there the consultant, Brandon McKay (or Marc- Not sure on surname), discussed a special offer for a year contract which would commence once my voucher had been used. Therefore the contract…[Read more]

  • On the 16th of May 2011 I joined Planet Fitness in Lynnwood. The instructor who helped me with all the paperwork was Humphrey, managed by Vincent at that time. As I am in my final year of studies at University […]

  • Shayne posted an update in the company Group logo of Planet FitnessPlanet Fitness: 6 years, 7 months ago

    • 9 May 2011, I reluctantly signed up with planet fitness. I expressed my concerns with the sales rep who signed me up because I had had terrible experiences with planet Fitness “loosing” me on their systems in the past and asked her to please make sure that it wouldn’t happen again. She assured me that it wouldn’t. I signed the membership forms…[Read more]

  • Aadil posted an update in the company Group logo of Planet FitnessPlanet Fitness: 6 years, 7 months ago

    I took out a Gym memebership with planet fitness some 4 years ago, paid them upfront. now all of a sudden Saya recoveries calls to tell me that I owe them money.
    I never even utilised the gym memebership, if I went to the gym more than 20 times in the three year membership it would be too too much.
    Apperantly it is some levy for the upkeep of the…[Read more]

  • dumisani posted an update in the company Group logo of Planet FitnessPlanet Fitness: 6 years, 9 months ago

    To whom it may concern,

    I am currently experience huge problems with planet fitness. During the first months early last year 2010, I signed a contract for a gym membership with planet fitness (ROSEBANK), as part of their new opening of the gym in rosebank, before the gym opened for “free” 1 month free training. On the very next day I went bac…[Read more]

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