@bryancasson
active 2 months, 2 weeks ago-
bryancasson joined the group
Renault Centurion 1 year, 5 months ago -
bryancasson joined the group
Truworths 1 year, 5 months ago -
bryancasson posted a new activity comment 6 years, 2 months ago
This is why we should always Google companies before taking up services with them
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bryancasson and
Judy are now friends 6 years, 5 months ago
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bryancasson posted a new activity comment 6 years, 8 months ago
There are many issues similar to yours, Vodacom is a large company that would rather just get their legal department to squash the complaints… I strongly suggest that people look at the hundreds of Vodacom complaints on this site and on Hellopeter to see what sort of company you are dealing with. I myself have been incorrectly billed due to…[Read more]
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This is so true about the BAD SERVICE AT VODACOM.Ask me I know.Nombulelo Mswane
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bryancasson started the forum topic False Advertising On International Flight Discounts in the group
Discovery: 7 years, 9 months agoWe got our vitality status to Gold and specifically chose British Airways so we would get the 25% off our tickets. We tried to book tickets to Jamaica only to find out that Vitality discount does not apply to Jamaica. On the vitality website it states “As a Vitality member, you can save up to […]
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bryancasson posted a new activity comment 7 years, 11 months ago
Seems the same thing is starting to happen to me. My phone keeps telling me to insert Sim, if I restart everything is fine for a while only to be bombed out during a call and asked to insert sim again
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bryancasson posted a new activity comment 8 years ago
Hi Jacqui, really sorry you have to go through this. Other banks are not much better. You hit the nail on the head “HEATLESS” is what most of these banks are.
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bryancasson created the group
Autopage 8 years, 2 months ago -
bryancasson posted a new activity comment 8 years, 2 months ago
Take a look at the new Consumer Protection Act, notably the part about repairs. Maybe there is something in there that can help!
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bryancasson reviewed
Tax Relax: 8 years, 3 months ago
Be aware of auto-renew contracts, hopefully with the new consumer protection laws things will change. Their service to me has been poor and defensive. I also advise all to do a simple google search on Tax Relax Complaints as research. -
bryancasson posted a new activity comment 8 years, 3 months ago
Good luck with the cancelation. They will do everything in their power to make sure you pay for the cancelation. They charged me over R2000 to cancel even though they were in the wrong!
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I am experiencing exactly the same! What a useless breed!
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bryancasson posted a new activity comment 8 years, 4 months ago
I just agreed to pay the R1300 on my account. Getting rid of Neotel Services once and for all is worth the cash. In a perfect world Neotel would not charge this cancelation fee considering it is their fault but what can I say…. my guess is this company in going down rapidly so all ethics have flown out the window.
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bryancasson posted an complaint in the company
Neotel:
8 years, 5 months agoNeotel ref #250232 continued…. We got a call from Neotel today with regards to the cancellation request we put through on the 18th Jan 2011. There answer: Sorry we cannot cancel without penalties due to the fact that “Your address has changed”. My dispute is that when I moved I have a full signal test at the new premises by “Fabian” before we…[Read more]
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bryancasson commented on the post, Neotel Offers Bad Information to Customers #comment-5" class="view activity-time-since bp-tooltip" data-bp-tooltip="View Discussion">8 years, 5 months ago
Directly after writing this article Neotel removed the 10GB and 15GB packages from their site. Can’t believe I had to create a whole complaint site just to get them to comply.
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bryancasson wrote a new post, Neotel Offers Bad Information to Customers 8 years, 6 months ago
I will start off by saying that I have been a Neotel customer for over 2 years now and I am baffled by the decisions being made by a company we all thought might be an alternative to Telkom.
It is evident that […]
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bryancasson posted on the forum topic Neotel Speed Tests in the group
Neotel: 8 years, 6 months ago12:05PM 02/12/2010: Weltevredenpark 1678kbps up / 185kbps down : Just had a visit by Fabian at Neotel. Still some packed loss so they are going to put up an antenna. Must say Fabian is a hard working guy, wish there were more like him at Neotel
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bryancasson posted on the forum topic Neotel Speed Tests in the group
Neotel: 8 years, 6 months ago9:39AM 01/12/2010 : Weltevredenpark 380kbps up / 366kbps down
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bryancasson posted on the forum topic Neotel Speed Tests in the group
Neotel: 8 years, 6 months ago8:28AM 30/11/2010 : Weltevredenpark 185kbps up / 522kbps down
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bryancasson reviewed
Neotel: 8 years, 6 months agoIssues with getting back to customers in a timely manner. Many times they will never call back at all. They are fast to sign up new clients but seem not to resolve the congestion issues - Load More
