Stay informed! Visit the SA Department of Health's website for COVID-19 updates: www.sacoronavirus.co.za

bryancasson

  • Sydney posted an update in the group Group logo of VodacomVodacom 3 years, 4 months ago

    Vodacom owes me R1400 rand for money they deducted unlawfully.
    Now they take 15 days with a refund??????
    Seriously, Vodacom is the worst service provider….EVER
    No one can assist me and has escalated the matter now for around 10 days with no positive outcome…..

  • Stephanie posted an update in the group Group logo of VodacomVodacom 4 years, 5 months ago

    I called the call centre on Saturday as I discovered that I was being billed for an additional account which I have no knowledge of.

    I suspect that this was the original number that was allocated to the Tablet A6 I ordered in November 2017 & which was returned as the tablet was not the correct one I ordered.

    I was advised me that they would…[Read more]

  • Phillip Arlow posted an update in the group Group logo of VodacomVodacom 5 years, 7 months ago

    Be Carefull your “Vodacom LTE” only works 3G !!!
    by philliparlow@ 1
    3 Months ago I baught from Vodacom a 10 Gb LTE or 4G data bundle and …

    Since day 1 it is extremely slow and only works sometimes.

    Despite 3 logged queries with Vodacom, I have had no help !!!!

    Please someone anybody, HELP !!!!
    0742475247

  • Rina posted an update in the group Group logo of VodacomVodacom 5 years, 8 months ago

    Hi There. I want to complain about Vodacom’s poor service. We upgrade on the 9 th of October. The new contract came into effect on the 1st of November. We were told to cancel the previous contracts 500 MG on the 31 to prevent it from being charged with the new contract the following month. We cancelled the 500MG on the 31st of October. Since the…[Read more]

  • Ancin posted an update in the group Group logo of Tax RelaxTax Relax 5 years, 9 months ago

    I have cancelled my contract with Tax Relax in October of 2014 yet they have continued to debit my account since then (about R375 x 24 = R9000). I haven’t made use of their services since I cancelled. They informed me that I renewed my contract in November of 2014. The renewal is hidden away in a one page document that you sign to confirm that the…[Read more]

  • Isaac posted an update in the group Group logo of VodacomVodacom 6 years ago

    I bought a Y600-u40 huawei cellphone at Pep Chrishani Mall in Vosloorus on the 03/10/2015. The phone has a 24 month Repair gaurantee, I’m currently having issues(Home button and V button don’t work) with the phone which I barley even use, its still new. I took it back to the shop and they took it to Vodacom Repairs Alberton, I got the phone back…[Read more]

  • Trevas Elliott posted an update in the group Group logo of TelkomTelkom 6 years, 1 month ago

    Paid for 10mb line only to receive 1mb line

    for almost two weeks I have been trying to address the problem! (since 12th of may). I have call the customer care line practically every day and every time I receive the same solution which has not help. For the last two days I have been promise that a technician will be sent to resolve the problem…[Read more]

  • Amanda posted an update in the group Group logo of TelkomTelkom 6 years, 1 month ago

    After 6 months of trying to cancel my telkom mobile expired contract we are still being charged. this month i eventually returned the debit order . so at 2 am this morning. guess what. they deducted A DOUBLE DEBIT OF R800 from my account again. are you people f*** stupid or just incompetent. i am tired of your s***. i will be taking this further…[Read more]

  • Chontelez posted an update in the group Group logo of TelkomTelkom 6 years, 1 month ago

    Telkom’s service at Vaal Mall is the worst. We have been waiting 45 minutes for service. When we get to the front, the assistant informs us that he only helps cellphone clients. Next assistant tells us he only works with wifi customers… subsequently, no one can assist us in this store. When we ask for a manager? There is no manager. I have seen…[Read more]

  • Adriaan Gerryts posted an update in the group Group logo of TelkomTelkom 6 years, 8 months ago

    Dear Sir/Madam
    I have fallen behind in payments with Telkom and subsequently received threatening communications re being handed over for collection, which they did. The amounts which Telkom said I owe did not does not correspond. Both fixed line and data was disconnected, as well as the option to call them and cancel subscription, inquire into…[Read more]

  • Yolande Peters posted an update in the group Group logo of VodacomVodacom 7 years, 6 months ago

    The level of customer service conducted by Vodacom is staggering.
    My phone was booked into repairs on 12 Dec. Upon collecting the ”repaired” device a week later, it was still broken. This is after I drove to the Tygervalley branch – with a confirmation sms from Vodacom stating that the device is ready for collection, only to find that the devic…[Read more]

  • mustapha posted an update in the group Group logo of VodacomVodacom 7 years, 8 months ago

    This cellular giant it appears has become very complacent.please follow the below link to view my complaint http://hellopeter.mobi/vodacom/complaints/worst-customer-service-1531072
    How difficult could one upgrade be. Then again, maybe my business doesn’t matter. Maybe I should just make my issues public and use social media to vent, they don’t care

  • Jan du Plessis posted an update in the group Group logo of VodacomVodacom 8 years, 3 months ago

    I was a Nashua contract client who signed a new contract with Vodacom. They have all types of excuses why they cant port my number. This has been going on for a month. Apparantly an engineering problem they cant sort out. You cant speak to anybody and is dependant on the service centre who does not know what is going on. I need to speak to an…[Read more]

  • karen smith posted an update in the group Group logo of TelkomTelkom 9 years ago

    fault no 536CWK280613 twice in past month technician sent to ‘repair’ fault as no phone service. And straight afterwards no service again. Yes Telkom did respond quickly within 24 hours. Now its happened for the 3rd time – 28 June – someone phoned – name unpronouncable and said she would phone back in 2 minutes – of course I heard nothing. So…[Read more]

  • Load More