I briefed them on a project. The proposal was a bait-and-switch. Service which was discussed as part of the quotation was afterwards indicated in my proposal as a sponsorship and done as “favors”. They are very overpriced for the generic work they delivered. The service and communication was poor, except when payments were due. The feedback was mostly about how much pressure they are under. Despite having paid them a large sum of money, I eventually had to use another company to do the work from scratch and according to my specifications.They do many internal projects which I suspect they prioritize over those of paying clients.They offered to work over-time to rectify the shortcomings to the work, but did not hear from them since.